One-time purchases cannot be canceled or refunded, unless there are additional terms for a specific product or service that permit otherwise.
You can cancel your auto-renewal for your subscription-based service at any time, and you will continue to have access to your subscription or a substantially similar subscription through the end of your subscription term. We do not provide refunds or credits for any partial subscription term.
To cancel your auto-renewal for your subscription-based service, please use the “contact us” page here. We must receive your written request to cancel your subscription-based service at least forty-eight (48) hours before the next subscription term to avoid further charges. Before each renewal, we will send a reminder with the term and rate then in effect. If you do nothing, we will charge the payment method you selected.
Unless you cancel auto-renewal for your subscription, the subscription-based service will be automatically extended for successive renewal period of the same duration as the subscription term originally selected, at the then-current non-promotional rate.
If you have any questions regarding our policies please feel free to contact us at the following URL: